POSITION TITLE: TEMPORARY HELP DESK TECHNICIAN – JOB #08-45 Position funded for 6 months Department of Information Technology
CLOSING DATE: 5:00 p.m., Tuesday, April 22, 2008
SALARY: $4,267 - $5,020/month, plus benefits
HOURS OF WORK: Monday - Friday, 8:00 AM – 5:00 PM
POSITION SUMMARY: This is a full-time, 6-month temporary position. The primary assignment for this temporary position will be to deploy new PC’s throughout the City and to roll out Office 2007 City-wide. The Help Desk Technician troubleshoots, diagnoses, and resolves problems with desktop computer hardware, related operating systems, application software, PC-level network functionality, and computer and telephony peripherals for City departments. Assists City employees with questions and problems related to a variety of desktop computer application software and provides instruction on software and hardware capabilities. Performs routine maintenance and repairs on desktop computers and computer and telephony peripherals, including replacement parts.
MINIMUM QUALIFICATIONS: Two-year technical degree in computer science or a closely related field or other combination of experience and education to substitute. Two years experience in the use of information technologies, specifically personal computers, and telephony peripherals. Experience with local area networks running in a Windows environment preferred. Due to the level of security access required for this position, will be required to pass a Washington State Patrol Background Check.
WORK CONDITIONS AND PHYSICAL ACTIVITIES: Incumbent is typically required to reach, stand, walk, finger, talk, hear, and perform activities requiring repetitive motions. Work is typically light work: Exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Requires ability to respond to call-outs in the evening, nights, and on weekends, including serving on a regular call rotation schedule. As a condition of employment, must become a member of the American Federation of State, County, and Municipal Employees Union (AFSCME) within 30 days of employment or meet alternate regulations as set forth in the Agreement between the Union and the City.
SELECTION PROCESS: A completed
City of Kirkland Application MUST BE RECEIVED in Human Resources no later than 5:00 p.m. on Tuesday, April 22, 2008. Postmarks will not be considered. We will contact by e-mail or phone only those applicants whose qualifications most closely match our requirements and are selected to move forward in the process.
APPLICATION ASSEMBLY: Please see page 6 of the
City Application for application assembly.
The City of Kirkland is an equal opportunity employer. Persons with a disability who need assistance in the application or testing process, or those needing this announcement in an alternative format, may call (425) 587-3210 or Telecommunications Device for the Deaf (425) 587-3111. For questions about this recruitment call (425) 587-3210.
Note: In accordance with the Immigration Reform and Control Act of 1986, employment of persons hired by the City after November 6, 1986, will be contingent upon presentation of acceptable documents verifying identity and authorization of employment in the United States.
WOMEN AND PEOPLE OF COLOR ARE ACTIVELY ENCOURAGED TO APPLY.